Background
Overview
This concept is vital for modernizing public administration, improving efficiency, enhancing transparency, and ensuring effective service delivery in a technologically evolving world, directly impacting governance and socio-economic development.
Digital governance involves the use of information and communication technologies (ICTs) to deliver government services, exchange information, and integrate various systems, with Artificial Intelligence (AI) increasingly playing a crucial role in data analysis, decision support, and optimizing public service delivery.