Phase IFoundation
Background
Overview
UPSC emphasizes the role of technology in governance, its potential for improving public service delivery, and the associated challenges like data privacy, cybersecurity, and ensuring equitable access. It also touches upon federal structure implications for interoperability.
Digital governance involves the application of information and communication technologies (ICTs) to deliver government services, exchange information, communicate transactions, and integrate various stand-alone systems and services, aiming for efficiency, transparency, and accountability in public administration.