Digital Public Infrastructure (DPI) and E-governance Initiatives
Science & Technology
- PYQs8
- Articles1
Background
E-governance is crucial for administrative reforms, improving service delivery, transparency, and accountability (GS2). DPI is a key pillar of India's digital transformation and economic growth (GS3).
Digital Public Infrastructure (DPI) refers to shared digital systems that are secure and interoperable, enabling the delivery of public and private services. E-governance initiatives leverage information and communication technologies to improve government services, enhance transparency, and promote citizen participation.
Facts & tables
- RailOne App
- Unified platform for all Indian Railways public-facing services (reserved/unreserved/platform ticketing, train/PNR enquiry, RailMadad).
- RailMadad
- Integrated grievance redressal mechanism with multiple channels (Helpline-139, Web, App, SMS) and automated escalation.
- Aadhaar Authentication
- Mandatory for Tatkal ticket booking to prevent fraud, ensure uniqueness, and enhance transparency.
- Impact & Adoption
- Over 4.55 crore downloads of RailOne App, booking ~9.65 lakh tickets daily. RailMadad resolved 89.49% cases with excellent/satisfactory feedback in FY 2025-26.
| Type | Reference |
|---|---|
| Conceptual area | E-governance |
| Conceptual area | Digital India |
| Body | Role |
|---|---|
| Indian Railways | Implements |
Prelims angle
Prelims angle: Conceptual understanding
Prelims angle: Multi-statement analysis
- DPI: Shared digital systems for public/private services.
- RailOne App: Unified platform for IR services.
- RailMadad: Integrated grievance redressal.
- Aadhaar for Tatkal: Fraud prevention, transparency.
- Enhances citizen convenience, transparency, efficiency.
| Year | Framing tags |
|---|---|
| 2026 | Statement-based questions, Factual recall |
| 2024 | Definition-based questions, Terminology-based question |
| 2022 | Multi-statement analysis, Factual recall |
| 2020 | Terminology-based question, Factual recall |
| 2018 | Conceptual understanding, Multi-statement analysis |
| 2018 | Multi-statement analysis, Policy measures |
| 2016 | Statement-based questions, Factual recall |
| 2016 | Definition-based questions, Terminology-based question |
Timeline
-
E-governance
Conceptual area
-
Digital India
Conceptual area
-
Prelims 2016
Statement-based questions, Factual recall
-
Prelims 2016
Definition-based questions, Terminology-based question
-
Prelims 2018
Conceptual understanding, Multi-statement analysis
-
Prelims 2018
Multi-statement analysis, Policy measures
-
Prelims 2020
Terminology-based question, Factual recall
-
Prelims 2022
Multi-statement analysis, Factual recall
-
Prelims 2024
Definition-based questions, Terminology-based question
-
Prelims 2026
Statement-based questions, Factual recall
-
RailOne App Gains Widespread Popularity Among Passengers with 4.55 Crore Downloads and Average Daily Ticket Bookings of 9.65 Lakh
DPI and e-governance initiatives like RailOne and RailMadad demonstrate the government's commitment to leveraging technology for citizen convenience, efficient service delivery, and robust grievance redressal, with measures like Aadhaar authentication enhancing security and fairness.
See also
Past papers
2016–2026 · 8 questions
In the news
RailOne App Gains Widespread Popularity Among Passengers with 4.55 Crore Downloads and Average Daily Ticket Bookings of 9.65 Lakh
DPI and e-governance initiatives like RailOne and RailMadad demonstrate the government's commitment to leveraging technology for citizen convenience, efficient service delivery, and robust grievance redressal, with measures like Aadhaar authentication enhancing security and fairness.
Try these PYQs
The identity platform `Aadhaar' provides open "Application Programming Interfaces (APIs)". What does it imply?
1. It can be integrated into any electronic device.
2. Online authentication using iris is possible.
Which of the statements given above is/are correct?
The availability of open APIs for Aadhaar means that the Aadhaar system can be easily integrated into various electronic devices, such as smartphones, laptops, point-of-sale terminals, etc. This allows these devices to leverage the Aadhaar platform for authentication and other services. The Aadhaar APIs provide the capability to perform online authentication using biometric modalities like fingerprint and iris scans. This allows for secure identity verification and authentication through electronic devices and applications. Therefore, both statements 1 and 2 are correct.
Consider the following
1. Aarogya Setu
2. CoWIN
3. Digi Locker
4. DIKSHA
Which of the above are built on top of open-source digital platforms?
An open-source digital platform is essentially a software platform where the underlying code is freely available for anyone to see, modify, and distribute. This openness fosters collaboration, transparency, and innovation in software development. All of the above (1. Aarogya Setu, 2. CoWIN, 3. Digi Locker, 4. DIKSHA) are built on top of open-source digital platforms. - Aarogya Setu initially wasn't open-source, but the Indian government later made its source code available. - CoWIN leverages open-source software for its development. - DigiLocker utilizes an open-source platform called Digital Locker System.
- DIKSHA is built on the open-source platform Sunbird.
Which of the following is/are the aim/aims of "Digital India" Plan of the Government of India?
1. Formation of India's own Internet companies like China did.
2. Establish a policy framework to encourage overseas multinational corporations that collect Big Data to build their large data centres within our national geographical boundaries.
3. Connect many of our villages to the Internet and bring Wi-Fi to many of our school, public places and major tourist centres
Select the correct answer using the code given below
* Statement 1 is not correct: The formation of India’s own internet companies, similar to China’s approach, is not an aim of the Digital India programme. The initiative focuses on creating digital infrastructure, providing digital services, and promoting digital literacy — not establishing government-backed internet firms. * Statement 2 is not correct: The Digital India plan does not include any policy framework to attract foreign multinational corporations to build data centres in India. While data localisation and data centre policies have emerged later under different frameworks, they are not part of the original Digital India objectives. * Statement 3 is correct: One of the key aims of Digital India is to connect villages through broadband and to provide Wi-Fi access in schools, public places, and tourist centres. This is part of its core pillars like Broadband Highways, Public Internet Access Programme, and Early Harvest Programmes.
Consider the following statements about Mission Sudarshan Chakra of India:
1. It aims to enhance India's air defence, ballistic missile defence and aerial offensive capabilities.
2. This Mission is being designed to enhance rapid, precise, and powerful defence responses, reinforcing India's strategic autonomy.
3. One of the aims of this Mission is to cover all public places of India by an expanded nationwide security shield by 2035.
Which of the statements given above is/are correct?
Statement 1 is Correct: Mission Sudarshan Chakra is designed as a multi-domain security umbrella. It explicitly aims to enhance India's air defence, ballistic missile defence, and aerial offensive capabilities, acting as both a defensive shield and an offensive sword. Statement 2 is Correct: The mission integrates advanced technologies like AI, space-based sensors, and directed energy weapons to ensure rapid, precise, and powerful defence responses. This indigenous development (incorporating projects like Project Kusha) is specifically aimed at reinforcing India's strategic autonomy and self-reliance in the defence sector. Statement 3 is Correct: A major distinguishing feature of this initiative is its expanded scope. Announced as a 10-year national security initiative, a stated goal of the mission is to bring all public places (including hospitals, railways, and religious/cultural sites) under an expanded nationwide security shield by 2035, moving beyond the conventional protection of just military and strategic installations. Therefore, the correct option is A.
In India, the term “Public Key Infrastructure” is used in the context of
In India, the term "Public Key Infrastructure" (PKI) is used in the context of digital security infrastructure. PKI is a system that facilitates secure electronic communication and transactions by using digital certificates, certificate authorities, and other related components. It plays a vital role in ensuring the authenticity, confidentiality, and integrity of data exchanged online.
Show 3 more PYQs
Regarding ‘DigiLocker’, sometimes seen in the news, which of the following statements is/are correct?
1. It is a digital locker system offered by the Government under Digital India Programme.
2. It allows you to access your e-documents irrespective of your physical location.
Select the correct answer using the code given below
Statement 1 is correct: DigiLocker is a cloud-based digital locker system launched by the Government of India under the Digital India Programme. Its primary objective is to reduce reliance on physical documents by providing secure digital storage and access to e-documents issued by government departments, educational institutions, and other entities. Statement 2 is correct: DigiLocker enables users to access their electronic documents (e-documents) anytime, anywhere, provided they have an internet connection. This enhances convenience, eliminates the need to carry physical documents, and ensures secure and verifiable digital storage. Therefore, both statements are correct.
Which one of the following words/phrases is most appropriately used to denote “an interoperable network of 3D virtual worlds that can be accessed simultaneously by millions of users, who can exert property rights over virtual items"?
Metaverse: This term accurately describes a network of interconnected, persistent 3D virtual spaces. Key characteristics of the metaverse often include: * Interoperability: Users can move between different virtual worlds seamlessly. * User-Generated Content: Users can create, own, and trade virtual assets. * Social Interaction: The metaverse facilitates social experiences and interactions. _Let's look at why the other options are incorrect:_ * Big data analytics: This involves analyzing large and complex datasets to uncover patterns and insights. It's not directly related to virtual worlds. * Cryptography: This focuses on secure communication and data protection techniques. While relevant to security within a metaverse, it doesn't define the concept itself. * Virtual matrix: This term is not commonly used to describe the concept outlined in the question. The term 'matrix' is often associated with a grid-like structure or a virtual reality environment, but not the broader interconnected network the question describes.
The term ‘Core Banking Solution’ is sometimes seen in the news. Which of the following statements best describes/describe this term?
1. It is networking of a bank’s branches which enables customers to operate their accounts from any branch of the bank on its network regardless of where they open their accounts.
2. It is an effort to increase RBI’s control over commercial banks through computerization.
3. It is a detailed procedure by which a bank with huge non-performing assets is taken over by another bank.
Select the correct answer using the code given below:
A core banking solution is a centralized system that integrates various banking functions across a bank's branches. It allows for:
- Networked branches: Customers can access their accounts and conduct transactions from any branch within the bank's network, regardless of where they originally opened their account.
- Improved efficiency: CBS automates many manual processes, leading to faster transactions and better customer service.
- Centralized data management: All customer information and account data are stored in a central location, facilitating easier access and record keeping. Therefore, the correct answer is 1 only.